Operations

&

Strategy Consultant


MISSION

Focusing on People, Process, and Technology

We operate as an extension of your team, providing collaborative problem solving advice, and scalable long term solutions. We will help your team innovate, identify and solve problems, and overcome challenges through a mix of strategic and tactical support.

  • Working backwards from your customer provides a holistic view of their experience with your company and product. We have deep customer experience and will work through your customer journey to help glean insights and identify issues and innovation opportunities.

  • As businesses grow, as do opportunities to improve and streamline operations. We will work with you to evaluate your current tools, systems, and workflows to promote an efficient, productive, and successful workforce.

  • End-to-end revenue enablement reduces buyer friction and seller burden. We will work with you to evaluate your sales and service ecosystem in order to reduce complexity and develop growth strategies to increase revenue in a scalable way.

  • Running your business efficiently and effectively requires trusted data. We will work with you to identify the most important data points for your business to create transparent and trusted reports and dashboards to drive business decisions.

  • Establishing a clear operating rhythm helps businesses and team members create accountability. We will work with you to create this cadence to increase the efficiency, productivity, and effectiveness of your team.

  • Setting meaningful goals is critical for any business. We will help you identify goals and key performance indicators across various levels of your organization in order to create a communications strategy and sustainable check-in cadence with your team to keep focus.

  • Have an idea you need help executing? Need something fixed? Let’s discuss more about how we can work together!


EXPERIENCE


RECENT WORK

Multiple Projects

EV Truck Leasing Platform & Charging Infrastructure Development

Consulting | Advisory

Data Analysis & Outsourced Delivery Operations Feasibility Study

National Trucks Dealer Network

Non-Profit

Board of Directors

Consulting | Advisory

Last Mile Delivery Operations

Multiple Consulting Practices & PE Firms

Multiple Projects

School Bus Operations

NYC Private School

Speaking Event

Climate Solutions Summit

Confluence Philanthropy 2023 Advisors Forum


CONTACT

jmiller@orchardlakegroup.com
(248) 505 - 3259

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